Posted: Dec 20, 2024
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Office Coordinator

Dogwood Health Trust - Asheville, NC
Full-time
Application Deadline: N/A
Nonprofit
Office Coordinator
 
 
ABOUT DOGWOOD
 
Dogwood Health Trust (Dogwood) is a private foundation based in Asheville, North Carolina.  Our purpose is to dramatically improve the health and wellbeing of all people and communities of Western North Carolina.  We are committed to diversity, equity, and inclusion. We uphold three values that inform our purpose, our strategies and our decisions, and define the core identity of Dogwood. They are:
 
  1. Compassion with Courage. We will be bold in pursuing our commitment to the people and communities of Western North Carolina by taking smart risks and investing in opportunities for profound impact.
  2. Sustainability with Integrity. We will bring transparency and humility in stewarding resources to support and strengthen Western North Carolina for generations to come.
  3. Partnering with Purpose. We will foster collective impact by promoting collaboration and advancing shared learning.
 
In alignment with our vision to create an impact in employment, preference will be given to applicants who live in, or have deep connection to, our foundation's home in Western North Carolina.
 
SUMMARY
 
The Office Coordinator plays a key role in creating a safe, organized, and welcoming environment for the team and guests at Dogwood Health Trust. This position supports daily operations through administrative tasks, logistical coordination, and operational support. Ideal for someone who thrives on variety and enjoys keeping things running smoothly, this role is central to maintaining an efficient and dynamic day-to-day workplace. This role requires an onsite presence five days per week.
 
RESPONSIBILITIES AND DUTIES
 
  • Maintain a safe and secure environment for team and guests by following safety procedures and controlling access via the reception desk (monitor logbook, etc.).
  • Handle internal and external inquiries and provide information as needed.
  • Assist the Operations team with the ongoing management of the building.
  • Support the administrative team in scheduling and coordinating arrangements for internal and external meetings and special events, including space reservations, room coordination, A/V setup, catering, and cleanup. Providing back up support as needed.
  • Maintain a clean and organized workspace including the upkeep of the main entrance, conference rooms, kitchens, and communal areas.
  • Answer general inquiries received by phone, email and in-person visitors, or direct inquiries to the appropriate team member.
  • Perform other clerical duties such as filing, copying, transcribing, and faxing.
  • Receive, sort, and distribute daily mail and package deliveries. 
  • Purchase and maintain inventory of office supplies and branded merchandise, and place orders to support various departmental needs.
  • Stock conference rooms, copy rooms, kitchens, and other areas with necessary supplies.  
  • Assist with other administrative activities as requested.
This list of responsibilities is not intended to be exhaustive. Dogwood reserves the right to revise the role description as needed to comply with actual job requirements. 
 
QUALIFICATIONS AND SKILLS
 
Qualifications are a guiding light and not all encompassing of what Dogwood considers throughout the selection process. We encourage all candidates to include a cover letter to share how their lived experience, education, and work experience combine to support this role.
 
Education/Certification
  • High school diploma.
  • Additional certification in office management is a plus.
 
Work Experience
  • Prior experience in an office administration role or equivalent experience.
  • Experience in customer service or community service setting.
  • Proficiency with Microsoft Office Suite.   
  • Experience collaborating effectively with others across departments.
 
Competencies and Behaviors
  • Strong interpersonal skills bound in empathy with and DEI commitment and approach.
  • Punctual with a strong attendance history.
  • Professional attitude and appearance. 
  • Must be highly organized, detail-oriented, and able to multi-task.
  • Ability to communicate in a clear, concise, and professional manner with staff at all levels and adjust communication style to the audience.
  • Strong written and verbal skills.
  • Ability to quickly respond to dynamic needs in the workplace.
  • Ability to be resourceful and proactive when issues arise.   
  • Ability to take initiative on projects and work independently.
  • Open minded, collaborative, and inclusive customer service approach. 
  • Ability to thrive as an onsite employee in a predominantly hybrid work environment.
 
WORKING CONDITIONS
 
This role is non-exempt, full-time, on-site, Monday through Friday during business hours of 8:30-5. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must be able to lift and carry parcels, packages, and other items up to 50lbs and navigate Dogwood’s office building. 
 
WHAT WE OFFER
 
Dogwood’s purpose of dramatically improving the health and well-being of all people and communities in Western North Carolina is also evident within our doors. The starting salary is commensurate with experience, which will be vetted through the interview process. All full-time team members can take part in a broad offering of competitive benefits, including:
 
  • 100% employer-paid medical, dental, vision, STD, LTD, Life and AD&D insurance.
  • Up to 6% match for 403b retirement contributions.
  • Annual PTO (4 weeks) & Sick (2 weeks).
  • 10 paid holidays, 5 paid Winter Break days.
 
 
OUR COMMITMENT TO EQUITY AND INCLUSION
 
Dogwood Health Trust is committed to diversity, equity, and inclusion in our work and on our teams. We know that the rich diversity of perspectives and wisdom that is imperative to our purpose can only come from a wide variety of origins and life experiences. We strongly believe that creating a workplace where all team members thrive is critical to fulfilling our purpose in the communities we serve and we intentionally recruit, develop, and retain the most talented people from a diverse candidate pool.
 
Qualified candidates are urged to apply and will receive consideration for employment without regard to race, color, ethnicity, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.