Posted: Apr 15, 2026

CALL CENTER SUPPORT AGENT

LATEAM LLC
Contractor
Salary: $13.00 - $17.00 Hourly
Application Deadline: N/A
Business & Information
As a Remote Call Center Agent, you will be the primary point of contact for our customers, handling inbound service and sales calls. . This role is fully remote, offering flexible scheduling to accommodate various shifts, including evenings and weekends!
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Key Responsibilities
  • Inbound Handling: Manage incoming calls, responding to customer inquiries about products, services, or billing.
  • Sales & Recommendations: Identify customer needs to offer appropriate solutions, upselling products or services where relevant to meet sales targets.
  • Problem Resolution: Resolve customer concerns, troubleshoot issues, and de-escalate difficult situations with patience and professionalism.
  • Documentation: Accurately record all customer interactions and update account information in our CRM database
Qualifications & Skills
  • Communication: Exceptional verbal and written communication skills with a pleasant and professional phone demeanor.
  • Work Ethic: Strong self-discipline and the ability to work independently with minimal supervision in a fast-paced environment.
  • Technical Proficiency: Basic computer skills, including experience with CRM software and a willingness to learn new systems.
  • Home Office: A reliable high-speed internet connection and a dedicated, quiet workspace.
Benefits
  • Flexible Scheduling: Various shift options are available to fit your lifestyle.
  • Remote Work: 100% work-from-home position.
  • Training: Paid remote training programs to ensure your success.